Free shipping on orders over $100. Two day shipping.
Customer care
This Shipping Policy explains how The Gilded Bloom processes, ships, and supports orders placed through our storefront. By placing an order, you agree to the shipping terms below.
For help with an order, email support@thegildedbloom.store and include your order number when available.
Last updated June 30, 2026
Orders are typically processed within 1–3 business days after payment authorization, excluding weekends and federal holidays. Processing may take longer during launches, high-volume periods, inventory review, fraud screening, payment review, weather disruptions, or if we need to confirm an order detail.
Domestic orders are typically delivered within 2–3 days after the carrier receives the package. This is an estimate, not a guaranteed delivery date. Carrier delays, holidays, weather, address issues, and service interruptions can affect delivery time.
Processing time is separate from carrier transit time. Most domestic orders are estimated to arrive within 3–6 days after payment authorization, consisting of 1–3 business days for processing plus an estimated 2–3 days in carrier transit after pickup.
Orders with an eligible product subtotal of $100 or more ship free within the United States. Orders below that threshold ship for a flat $15 within the 50 U.S. states. The shipping charge is displayed before payment in secure checkout. Unless a promotion expressly states otherwise, discounts apply to eligible product subtotal only and do not reduce taxes or other charges.
We currently ship within the 50 U.S. states only. We do not currently ship internationally, to freight forwarders, P.O. boxes, U.S. territories, or addresses that our checkout or carrier systems cannot validate. We may decline or cancel an order if the shipping address cannot be serviced.
Customers are responsible for entering a complete and accurate shipping address at checkout. If you notice an error, contact us immediately. We will try to help before fulfillment begins, but we cannot guarantee address changes after an order is placed and cannot redirect a package after it is accepted by the carrier.
When tracking is available, we will send it to the email used at checkout. Risk of loss transfers to you when the package is delivered to the shipping address shown in tracking. If tracking shows delivered but you cannot locate the package, check nearby delivery areas and contact the carrier first, then email us so we can review available options.
If a package arrives damaged, keep the product, packaging, shipping label, and packing materials. Email us within 7 days of delivery with your order number and photos so we can evaluate the issue and determine the appropriate remedy under our Returns & Refunds Policy.
If a package is returned because of an incomplete address, refused delivery, failed delivery attempt, or carrier issue outside our control, we will contact you about the next available option. Reshipping may require an additional shipping charge. Original shipping charges are not refundable unless the return is caused by our error or required by law.
We may select the carrier and shipping service level in our discretion unless a specific shipping option is offered at checkout. If we determine that an order cannot be shipped within the stated processing window or within a materially delayed timeframe, we may contact you using the email provided at checkout with available options, which may include waiting for the order or canceling the unshipped portion for a refund, as required by applicable law.
